Privacy Policy | Derama Properties

Introduction

Welcome to Derama Properties ("we," "our," or "us"). This Privacy Policy and Terms of Service ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.deramaproperties.co.uk or use our property investment and management services.

By accessing or using our Site and services, you agree to this Policy. If you do not agree with our policies and practices, please do not use our Site or services.

Who We Are

Derama Properties is a dynamic and professional team of property experts dedicated to providing you with the best possible property services. With our in-depth knowledge of the local property market and extensive experience in the industry, we offer a range of services to help you buy, sell, rent or manage your properties in Manchester.

Our team consists of seasoned professionals with diverse backgrounds in real estate, finance, and property management. We pride ourselves on our ability to understand and meet the unique needs of each client, whether they're first-time buyers, seasoned investors, or property owners looking for management solutions.

At Derama Properties, we believe in building long-term relationships with our clients based on trust, transparency, and results. Our services are designed to be flexible and bespoke, ensuring that we meet the unique needs of each of our clients. From property acquisition and sales to comprehensive management services, we're here to guide you through every step of your property journey.

Information We Collect

We collect several types of information from and about users of our Site and services, including:

a) Personal Data: This is information that identifies you personally, such as your name, email address, telephone number, and postal address.

b) Usage Data: This is automatically collected information about how you interact with our Site, such as IP address, browser type, pages visited, and time spent on the Site.

c) Financial Data: If you use our services, we may collect payment information and details about transactions where necessary.

d) Property Data: Information about properties you own, manage, or are interested in.

How We Collect Your Information

We collect information in the following ways:

a) Direct interactions: When you fill out forms, correspond with us, or use our services.

b) Automated technologies: As you navigate our Site, we may automatically collect Usage Data.

c) Third parties: We may receive information about you from third parties, such as business partners or service providers.

How We Use Your Information

We use your information for the following purposes:

a) To provide and maintain our services

b) To notify you about changes to our services

c) To allow you to participate in interactive features of our Site

d) To provide customer support

e) To gather analysis or valuable information to improve our services

f) To monitor the usage of our services

g) To detect, prevent and address technical issues

h) To comply with legal obligations

Legal Basis for Processing Personal Data under GDPR

We process your personal data under the following legal bases:

a) Consent: You have given us permission to process your personal data for specific purposes.

b) Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

c) Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.

d) Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your fundamental rights and freedoms.

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose your personal data in the following situations:

a) To comply with a legal obligation

b) To protect and defend our rights or property

c) To prevent or investigate possible wrongdoing in connection with the Service

d) To protect the personal safety of users of the Service or the public

e) To protect against legal liability

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Your rights include:

a) The right to access, update or to delete your personal data

b) The right of rectification

c) The right to object to processing

d) The right of restriction

e) The right to data portability

f) The right to withdraw consent

To exercise any of these rights, please contact us at info@deramaproperties.co.uk.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

By using our Site and services, you agree to the following terms:

a) You will use our Site and services only for lawful purposes and in accordance with this Policy.

b) You will not use our Site or services in any way that violates any applicable law or regulation.

c) You will not use our Site to send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards.

d) You will not transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Limitation of Liability

To the fullest extent permitted by applicable law, Derama Properties shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

a) Your access to or use of or inability to access or use our services

b) Any conduct or content of any third party on our services

c) Any content obtained from our services

d) Unauthorized access, use, or alteration of your transmissions or content

Governing Law

This Policy shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

If you have any questions about this Privacy Policy and Terms of Service, please contact us:

By email: info@deramaproperties.co.uk

By visiting this page on our website: https://www.deramaproperties.co.uk/contact

By phone: 03300438338

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